Vision Innovation Partners

Patient Care Associate

Location : Location
Bucks Mont Eye Associates
Non-clinical Support
Position Type
Regular Full-Time


We are currently seeking a personable, energetic, professional Patient Care Associate to join our outstanding team! The Patient Care Associate is responsible for greeting the patients as they enter the practice, check-in, check-out, scheduling, and other administrative tasks.




  • Greeting patients professionally, both in person and on the phone
  • Quickly answering or properly referring questions and issues
  • Optimizing provider schedules and patient satisfaction with efficient scheduling
  • Notifying providers of patient arrivals
  • Comforting patients by anticipating anxieties and effectively answering questions
  • Ensuring availability of treatment information by retrieving and updating patient records
  • Verifying financial records and collecting patient charges while filing and expediting third-party claims
  • Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders
  • Provide excellent customer service


Requirements and Qualifications:


  • High School diploma or GED equivalent is required
  • Detail-oriented and ability to multitask
  • Exceptional customer service skills.
  • Ability to perform in a fast-paced environment.
  • Exceptional communication skills, both oral and written.
  • Knowledge of MS Office.
  • Knowledge of electronic medical records software is a plus.
  • Experience in healthcare is preferred but not required. We are willing to train the right candidate.
  • Bi-lingual English/Spanish a plus


  • Competitive compensation package
  • Excellent comprehensive benefits
  • 401(K)
  • Significant eye care discounts
  • Continuing education allowances
  • Career growth and development
  • PTO and holidays off


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