At Vision Innovation Partners, we exist to protect and restore vision. Because Vision is our Mission, everyone at VIP focuses on providing great patient outcomes and experiences. A career at VIP provides opportunities for growth and development, and a culture centered on our Shared Values – PATIENTS. 

At Vision Innovation Partners, Vision is our Mission. We're dedicated to protecting and restoring sight, which starts with providing outstanding patient outcomes and experiences. If you're passionate about making a difference and want to grow your career in a value-driven environment, join our outstanding team at Memorial Eye Institute in Harrisburg, PA, as a Medical Front Desk Assistant. 

Why VIP?

At Vision Innovation Partners, we live our values: PATIENTS. Join a collaborative, growth-focused environment where your work makes a real daily impact.

What You Will Do:

• Greet patients with professionalism and warmth, in person and on the phone.

• Comfort patients by addressing concerns and anticipating anxieties

• Efficiently manage appointment scheduling to optimize patient satisfaction and provider time.

• Notify clinical staff of patient arrivals.

• Maintain and update patient records to ensure treatment info is accurate and accessible.

• Verify financial details, collect payments, and help process insurance claims.

• Manage office supplies and ensure clinic equipment is well-stocked and maintained.

• Support cross-functional clinic duties and rotate shifts as needed. Must be Flexible

• Assist patients with the check-in kiosk and help across various departments throughout the day.

What You Will Bring: 

• High School diploma or GED.

• Strong attention to detail and multitasking ability.

• Excellent customer service and communication skills (written and verbal).

• Comfortable working in a fast-paced environment.

• Familiarity with MS Office.

• Experience with Electronic Medical Records (EMR) systems is a plus.

• Healthcare experience is preferred, but we’ll train the right person!

• Bilingual (English/Spanish) is a plus.

What we offer:

• Competitive compensation.

• Comprehensive benefits package.

• 401(K) plan.

• Generous discounts on eye care services.

• Continuing education allowances.

• PTO and paid holidays.

• Career growth opportunities.

• Referral Bonus.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.